Reference

Privacy Policy for your account

Baccarat, Wicked Witch, Football Strike and Rocketon sit behind an account flow that needs clear privacy rules, and this page explains how batery handles your data while you…

Account dataUPI contextCookie choicesRequest support
batery Privacy Policy for your account
CONTACT ROUTES

Three ways to reach privacy support

Privacy questions can come from a new account, a payment check, a device change or a request to correct stored details.

Privacy email Write to our privacy desk for access, correction or deletion requests.
Account chat Use chat after signing in when your question concerns a wallet entry, UPI reference…
Security channel Contact security support if you notice a login you do not recognise, a changed…
DATA CONTROLS

Six controls behind this policy

We handle privacy through account controls, limited sharing and clear retention rules rather than vague promises.

Account details

We store the details you provide during account opening, including contact fields and verification status.

Payment records

For UPI, Paytm, PhonePe and Google Pay, we keep transaction references, timing, status and related account links.

Cookie choices

Cookies help keep you signed in, remember language choices and measure page errors.

Device security

We record device type, browser data, IP range and login timing to spot unusual access.

Retention periods

We keep records only for as long as needed for service use, dispute handling, fraud prevention and legal duties.

Request handling

You can ask to access, correct or erase eligible data.

Privacy questions before you join

These answers explain the most common privacy points before you open an account or send a request. They cover data collection, payment records, cookies, access controls and how we respond when you ask to change or remove eligible account data.

We collect contact details, sign-in credentials, device data and verification records needed to create and secure your account. If you use the wallet, we also keep transaction references linked to your account.

Payment records help us match your wallet balance, trace pending attempts and answer disputes. We keep references, timing and status, while sensitive payment credentials remain with the payment partner where applicable.

Yes. Send a request through the privacy email or signed-in support. We will confirm account ownership first, then share eligible records in a format that can be read and checked.

Cookies keep sessions active, remember settings and help us detect technical faults. You can adjust browser controls, but some cookies are needed for login, wallet checks and account security.

Only teams that need the case can access support messages, such as account, payment or security staff. We use these messages to answer your request and keep an audit trail.

You can request a correction through signed-in support. We may ask for extra checks before changing contact details, because those fields control login recovery and privacy replies.

We may keep certain records if they are needed for security checks, payment reconciliation, dispute handling or legal duties. If we cannot delete a record, we will explain the reason.